1. Introduction
Welcome to Luxury Nepal (https://luxurynepal.com/).
Luxury Nepal is owned and operated by EARTH NEPAL Travel & Trek Pvt. Ltd., located at:
Street No. 13, Barahi Chowk
Lakeside, Pokhara-6
Nepal
Email: info@luxurynepal.com
Phone: +977 9856026510
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We only collect limited personal information that you voluntarily provide to us through our website.
Information You Provide Directly
When you submit a contact form on our website, we may collect:
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Your name
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Email address
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Phone number (if provided)
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Any information you include in your message
We do not:
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Offer online booking or reservations through the website
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Accept online payments
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Create user accounts
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Collect passport copies or sensitive travel documents
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Offer newsletter subscriptions
3. How We Use Your Information
We use the information you provide solely to:
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Respond to your inquiries
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Provide information about our travel services
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Communicate with you regarding your request
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Union (EU), we process your personal data based on:
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Consent – when you voluntarily submit a contact form
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Legitimate interest – to respond to inquiries and provide requested information
You have the right to withdraw your consent at any time by contacting us.
5. Cookies and Tracking Technologies
Currently, Luxury Nepal:
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Does not use Google Analytics
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Does not use Facebook Pixel
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Does not use advertising or marketing tracking tools
In the future, if analytics tools such as Google Analytics are implemented, this Privacy Policy will be updated accordingly.
6. WhatsApp Communication
Our website includes a WhatsApp contact button.
When you click this button, you are redirected to the WhatsApp platform. Any communication through WhatsApp is subject to WhatsApp’s own Privacy Policy. We do not control how WhatsApp processes your data.
7. Google Maps
We may use Google Maps through our website to display our business location. Google Maps may collect certain technical information such as:
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IP address
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Device information
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Usage data
This data is processed according to Google’s Privacy Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information submitted through contact forms only for as long as necessary to respond to your inquiry and maintain business communication.
If you request deletion of your data, we will comply unless we are legally required to retain it.
10. Your Rights (For EU & International Visitors)
If you are located in the European Union or other regions with data protection laws, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent at any time
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Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at:
info@luxurynepal.com
11. International Data Transfers
As we operate from Nepal and serve international travelers, your information may be processed outside your country of residence. By submitting your information, you consent to this transfer.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this page periodically.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
EARTH NEPAL Travel & Trek Pvt. Ltd.
Street No. 13, Barahi Chowk
Lakeside, Pokhara-6, Nepal
Email: info@luxurynepal.com
Phone: +977 9856026510